The development of technical leadership capabilities is often overlooked as a training requirement in organisations but skills such as thinking strategically and recognising opportunities are key to business success. In this book, management experts Brian Sutton and Robina Chatham describe and explain six management techniques to help you develop your leadership capabilities and deliver benefit to your customers, team and organisation. With real life examples, tips and mini exercises, you'll also boost your soft skills as you improve your professional value. | Delivering Benefit by Brian Sutton, Paperback | Indigo Chapters