Society is full of would-be "change agents" - campaigners, government officials, enlightened business people, engaged intellectuals - set on improving public services, reforming laws and regulations, guaranteeing human rights, achieving a fairer deal for those on the sharp end, and greaterrecognition for any number of issues. Drawing on many first-hand examples and numerous new case studies and interviews with grassroots activists and organizations around the world, as well as Oxfam's unrivalled global experience, this important book answers the question: how does change happen andhow can we - governments, organizations, businesses, leaders, campaigners, employees, and ordinary citizens - make a difference? | How Change Happens by Duncan Green, Paperback | Indigo Chapters